Deskside Support
Our support team is here for your business
Personalized and Direct Deskside Support
All businesses differ and have their own unique technological challenges. As your technology partner, the Kubed Solutions support team is familiar with your company’s unique needs, processes, and technology stack. We know what is important to your users, how your systems function, and how to keep those systems running efficiently for their specific tasks. By effectively managing and supporting devices such as Desktops, Laptops, Tablets, and Terminals, downtime is drastically decreased, and user efficiency is increased substantially.
With years of experience, Kubed Solutions offers premium deskside support services that are personalized to each individual user and client’s environment. Direct integration between our Service Desk and our On-Site Service technicians allows for quick and efficient communication and correction of any incident or request. Nothing offers complete peace of mind like the presence of a skilled IT professional on-site with the user, right at their desk. This provides the human touch, a more personalized experience to ensure the highest quality of service!
The Benefits of Kubed Solutions Deskside Support:
- Prompt, in-person diagnostics and repair
- Personalized workstation arrangement and on-boarding
- Pre-configured out-of-box experience for rapid deployment
- Easy workstation moves and data migrations
- Application installation, maintenance, and support from our experts
- Operating system installation, patching and maintenance
- The best customer experience guided by our core values
We're Here For Our Clients
Danielle
HUMAN RESOURCES MANAGER - A/V SYSTEMS INTEGRATOR PROVIDER
We're on Your Side
Technology plays an important role in all key business operations today. Kubed Solutions offers comprehensive IT service and support through custom-tailored solutions that make sense for your business. We are committed to ensuring ensure a stable and seamless IT support solution providing top-notch customer support, and unparalleled levels of user satisfaction!